Skip to content
Currently we ship to Australia and New Zealand. Ebooks can be sent to email addresses around the world
Currently we ship to Australia and New Zealand. Ebooks can be sent to email addresses around the world

Terms and Conditions

Our terms and conditions (T&C’s) in conjunction with our Privacy Policy, and Delivery & Returns policy govern the use of this Ora New Zealand website. These include shopping, purchasing, commenting and participation in promotions run by us. By using this site, you indicate your acceptance of these T&C’s.

We may change the T&Cs at any time and modifications will become effective once they are live on the site. Throughout the T&Cs, references to “we”, “our” and “us” are references to Ora New Zealand and references to “you” and “your’ are references to you, the customer.

Using this Website
You are responsible for your own use of this website. You may not authorise others to use your Ora New Zealand account. The content, information and advice on this website is free of charge, unless otherwise stipulated, however you may not download, modify, transmit or use any material from this website for public or commercial purposes.

You must not use this website for any unlawful purpose or in a way which breaches any third party’s rights. You must not test, scan or circumvent the security of this website or do anything that could place an unreasonably large load on this website.

Purchasing from
We will validate the order and payment details you submit to us before your order can be accepted. Once that has been done, we will acknowledge that your order has been received by sending an order confirmation email to the address you provided during checkout.

If your order passes our validation checks we will send you a shipping confirmation email. This is our acceptance of your order and it brings into existence a legally binding agreement between us.

Payments can be made by credit card (Visa or MasterCard) via secure Shopify Payments processing. You can be confident that your payment details are protected by the latest security mechanisms and are used only for the purpose of transaction fulfilment. Unless otherwise specified, freight and handling charges are applied to every order.

All prices are displayed in NZD. We reserve the right to alter prices for any reason.

At the time of you placing your order, the price specified on this website is the price that you must pay to ensure your order is accepted by us.

The prices on this website are independent and therefore may vary from retail stockists or partners. Where applicable, you are responsible to pay for any taxes, import duties, levies or tariffs which may be payable on international orders.

Product Availability
Product may be added to or removed from the site from time to time. From time to time products described on the site may not be available. While Ora New Zealand does not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate.

Copyright & Intellectual Property
Copyright and intellectual property rights in the material contained in this website (including text, images etc.) are owned and protected by Ora New Zealand. Any reproduction or use of the content on this website without the written consent of Ora New Zealand is prohibited. We are the exclusive owner of all rights in the compilation, design and layout of this site.

Third Party Websites
This website contains links to other websites. These websites have not been prepared by us and we do not control them. They are provided for your convenience only and do not imply that we check, endorse, approve or agree with the third party websites that our website links to.

All information and content on this website is subject to change.
The content on this website has been prepared solely for the purpose of providing information about Ora New Zealand and the products that we offer. We have provided content for general information purposes only and all content (including content accessed through this website) must be viewed in this way. Whilst we have done our best to ensure the information on this site is current, accurate and complete, we do not guarantee that it will be when you access it. You must make your own assessment of the suitability of the content for your own, individual purpose.

You are solely responsible for the actions you take in response to the content on this website. We do not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any information, advice, opinion, representation or omission whether negligent or otherwise, contained on this website. We do not accept any responsibility for the actions you take in reliance on the content on, or accessed through, this website.

Advice Within this Site
Without limiting the generality of the above, content should not be treated as constituting medical or professional advice and should not be relied on as such. Specialist medical or professional care and advice should always be sought, by you, for your particular circumstances from your medical adviser or practitioner.


You may email us any feedback you may have to

Governing Law
The T&Cs and any order placed on this website are governed by and will be construed in accordance with the laws of New Zealand and you submit to the non-exclusive jurisdiction of the Courts of New Zealand. If any part of provision of the T&Cs is deemed to be invalid, unenforceable or illegal, the remaining provisions shall remain in full force and effect.

If you access our website from a jurisdiction other than New Zealand, you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction.

Last updated: 30 January 2024